Hiring an IT firm can be scary, whether establishing new service or transitioning from another provider. 24/7 Network Service provides free initial consultations, which allows us to analyze each unique business and offer comprehensive solutions catered to their needs. You contact us with your needs, we provide a solution, and we fine-tune that solution until it is a perfect fit for your organization. Once we receive your request, our 5-step consultancy process begins:

Our 5-step process:
  1. Assign a dedicated representative to your request, saving you time and reducing the need for unnecessary back-and-forth.
  2. Discuss your organization’s needs in order to provide a comprehensive and affordable solution.
  3. Schedule a visit, if necessary, to analyze your organization’s present infrastructure and to obtain any additional information needed for the installation or migration.
  4. Provide a solution with associated costs, typically consisting of several options, to move your business forward.
  5. Plan the installation or migration at a convenient time to avoid downtime or disruption of normal business activities.

Once initial service is established, we take pride in being easy to work with. We provide sophisticated and detailed monitoring solutions, meaning that we are often aware of and working on issues before they present problems for your staff. We assign a dedicated account manage to assist with typical support requests, with emergency support available as needed. At the end of the day, our business succeeds when our clients’ systems are secure, functional, and easy-to-use.

Ready to get started? Please give us a call or complete the form below.